Yellow Pages & Accessibility
I never expected the arrival of this year's telephone book to be such a devastating experience. I have smuggly watched friends and contemporaries resort to visual aids and increasing levels of magnification while I have managed to maintain the vision of my youth. You can imagine the shock and consternation I experienced on opening the telephone book and attempted to read the contents. I had barely recovered from this first blow to my youth when I received a second after expressing my concern to someone younger than myself. "What's a telephone book?" they replied. One seemingly innocuous incident has seen me rapidly shunted into the world of the aged and technologically dated. Yellow Pages Group Ltd, I will never forgive you! Yours sincerely Dave Kennedy (membership of Grey Power pending)
I discovered my letter to the Southland Times did not get there due to an email failure. Icommented on the stress that the arrival of the new telephone book caused me onFacebook in a similar light hearted way, but it is actually a huge issue. For the manyelderly and others who suffer vision impairments, having excessively small print isdiscriminatory and it is not acceptable for Yellow Pages to put financial imperatives
ahead of providing a proper service.